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Can't Import Word docs into RH9

Participant ,
Apr 29, 2011 Apr 29, 2011

Each time I try importing a Word document into RH9 I get an error message stating the the Import session failed (0x80004005). Word 2010 is installed on my machine. Any clues what could be causing this issue?

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Adobe Employee ,
May 04, 2011 May 04, 2011

Hello,

Welcome to Adobe Forums,

On Which Operating System you have installed RH9 ?

Is this issue occurs on a specific Word file or with all the Word files ?

Did you tried this with a different user account ?

What workflow are you following to import Word Document ?

Thanks

Vikram

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Guest
Jul 09, 2012 Jul 09, 2012

Same thing here.

Windows XP SP3

RH 9

MS Word 2003 document.

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Community Expert ,
Jul 10, 2012 Jul 10, 2012
LATEST

Please also respond to the other questions that Vikram Gaur asked when jdcyclone1 posted the problem.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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