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Can't install Robohelp 9. Stops at 37%.

Community Beginner ,
Sep 07, 2011 Sep 07, 2011

Hi,
I’m trying to install RoboHelp 9 on a desktop PC with Windows XP sp3. The installation starts running but stops at 37%. The only item what’s updated is the remaining time. When the time is at 120 min. I have to kill the process.
I’ve tried to install on an DesktopPC with only WindowsXP with SP3 and the installation succeeded. But the installation has to be performed on a standard Desktop PC with Flashplayer, Shockwave, MsXML4.0 sp2 and so on.
Does anyone has a clue what could be the problem. I'm using administrator rights.

With regards,
ajamdeman

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Community Expert ,
Sep 07, 2011 Sep 07, 2011

Call support - installation calls are freebies

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Community Beginner ,
Sep 09, 2011 Sep 09, 2011
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Thanx.

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