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I am attempting to create an output preset for Word in RH version 2019.0.7, but it is not listed under the Type drop-down menu in the New Preset window:
Why would this be happening? Why is the option missing?
Thanks in advance
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See if applying Update 14 fixes it.
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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.
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Yeah, Word output wasn't added until update 9. 🙂
https://helpx.adobe.com/robohelp/kb/fixed-issues-2019.html