Cannot assign simple p paragraph format since update to RoboHelp 2020.5.58 on Mac

[CDCW1985]

Since I updated to RH 2020.5 I cannot assign the simple p format anymore. It still is assigned to existing paragraphs, but I cannot assign it to any new ones. 

[Peter Grainge]

I encountered something similar. See RH-9368

Look at the source view and see what is posted there. I think you will see a class applied and what is happening is that clicking P is not removing the class. 

In author view, click in the paragraph and go to Content Properties, then click the Clear Formatting icon.

Please post back and confirm that has fixed the issue. Also vote for the bug.

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[Amebr · Accepted solution]

I can confirm I see the same thing on Windows.

In my case I added a new paragraph after a table. It was assigned the "style" (None). Looking at the code it's <p class="null">. When I click on p in the Styles panel nothing happens. However, if I type some text in the paragraph, then click on (None) in the Styles panel, the class is removed and the paragraph code changes to a plain <p> (and p is also selected in the Styles panel).

[CDCW1985]

This does not seem to work on the Mac. Selecting p after typing text changes nothing.

[Amebr]

Click (None). Clicking p doesn't work.

[CDCW1985]

Thank you for the tipp, but unfortunately, clearing the formatting only works for paragraphs that where created in RH 2020.4. The class does not get removed from paragraphs that were created in RH 2020.5.

[Amebr]

This was a new paragraph created in RH2020.5.

You have to type some text, then click (None) not p. (Assuming your paragraph is currently listed as "(none)".)

[Amebr]

Oh I realised you might be responding to Peter's comment, which I hadn't seen previously. Try what I said as maybe there's another problem with the special "null" class and "Clear Formatting"

[Peter Grainge]

It is being looked at by the engineers.

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[Peter Grainge]

Please show us the code for the paragraph.

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[Achal__]

I have encountered something like this earlier, in the source view of the affected paragraphs, there was unnecessary <span> tag. I just deleted those tags, and it started accepting my styles.

[Peter Grainge]

@CDCW1985 I know Amber has said clicking None did not work for her but Adobe have specifically requested that you try it. Also let us have the code.

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[Amebr]

The other way around, Peter. (None) works; P does not.

The None style seems to act as a toggle in the case when a paragraph shows as None in the Styles panel.

[CDCW1985]

I hope this is the code you need.

<p class="Note" dir="ltr">Das Ändern eines Bemaßungsstandards hat zur Folge, dass alle bestehenden Bemaßungen die­ses Standards den neuen Einstellungen entsprechend angepasst werden.</p>
<p class="Note" dir="ltr">This is the paragraph that should only have a p style.</p>

Changing the class to "null" and then selecting the p style did not work.

[Amebr]

Try clicking (Keine).

[CDCW1985]

Oh, I completely overlooked that "style", sorry. And yes, clicking (Keine)/(None) and then p works.

This is still only a workaround.

[Peter Grainge]

Indeed it is only a workaround but at least you have one. I'm sure it will be fixed in the next update.

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See www.grainge.org for free Authoring and RoboHelp Information