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Cannot build PDFs - Check Java Installation

Explorer ,
Jul 13, 2021 Jul 13, 2021

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Hi

I am using RoboHelp 2020.5.71 and I cannot generate PDFs. I get the following message:

 

Failed to generate test. Java installation could not be verified. See output logs for more details.

Can anyone help me please?

 

Thanks

Michelle

 
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Output presets

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correct answers 1 Correct answer

Adobe Community Professional , Jul 13, 2021 Jul 13, 2021

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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Explorer ,
Jul 23, 2021 Jul 23, 2021

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I fixed it by installing JRE!

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Adobe Community Professional ,
Jul 23, 2021 Jul 23, 2021

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So Peter's site had the answer?

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Contributor ,
Sep 07, 2021 Sep 07, 2021

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Yes. At first it didn't work, but it turned out that JRE 32-bit was installed even though I had specifically downloaded the 64-bit version. Or so I thought, apparently. Anyway, reinstalled as 64 bit, entered the environment variable and it worked.

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