Cannot Compile CHM -- Message says to close all HTML Help windows

[Guest]

Running TCS 1.3 with latest patches.

Single source project - output to HTML Help (.chm).

When I try to compile, I receive the following message:

"Cannot create compiled file. It may be open in another window. Please close all HTML Help windows and try again."

I don't have any HTML Help windows open. Shutting down RH and restarting does not resolve the problem. I have to shut down the computer, which is a serious hassle, before I can compile again. I do work from a network directory, which may be causing it, but I'd like to know if there is a process I can kill from the Windows Task Manager that would allow me to compile without having to restart my computer. I don't see any process that identifies itself as something I can kill to resolve this issue.

Anyone?

[Captiv8r · Accepted solution]

Hi there

That message normally indicates you have launched the .CHM file that you are trying to create. The first step of the process is to destroy the existing .CHM in preparation for building the new one. Just as you would need to destroy a house on a lot where you wish to build a new one.

If your .CHM is on a network drive, another user may have it open. (yet another good reason for working locally)

If your .CHM is on your local drive, RoboHelp believes you have it open. If you press Alt+Tab, you may see a blue up arrow. That will indicate the running CHM file.

Cheers... Rick

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[Guest]

Rick,

The application did not appear when pressing Alt+Tab, nor was it listed on the Windows Task Manager>Applications folder. However, your guidance proved valuable in helping discover the issue. When I tried deleting the CHM file directly from Windows Explorer, I received a message that the file was in use by someone or something -- turned out to be some-thing. Turns out that iEXPLORER.exe (Internet Explorer) wasn't cutting loose from the CHM for whatever reason. When I killed iEXPLORER.exe from the Windows Task Manager, success. I was able to delete the CHM and compile.

Thanks again.