• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cannot Complete Operation

Guest
Jul 23, 2010 Jul 23, 2010

Copy link to clipboard

Copied

Hello Everybody!  We have 2 users currently using RH7.   Recently, we needed to add another new user and installed RH8.  Now we're getting an error message on the new user when trying to connect to SourceControl.

"The files in the list below could not be checked out from version control. Exclusive access to these files is required to Upgrade a project created by previous version."

cannot_complete_operation.JPG

Would this issue be related because the other users are still on RH7?  The new user (RH8) is unable to open the project and not sure what's the next best step...

Thanks in advance for your help!

Views

431

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 23, 2010 Jul 23, 2010

Copy link to clipboard

Copied

LATEST

You cannot have different versions working on the same project. RH8 is very different from RH7 code.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp