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Cannot import word doc

New Here ,
Nov 21, 2022 Nov 21, 2022

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We are using a trial of robohelp and getting this error importing some word docs

 

"Word cannot create the work file, check the temp environment variable"

 

 

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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Microsoft has a troubleshooting page for that error. See if their suggestions help:

https://learn.microsoft.com/en-us/office/troubleshoot/office-suite-issues/no-file-previews-file-expl...

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