Cannot import word doc

[Joseph23188564zdsj]

We are using a trial of robohelp and getting this error importing some word docs

"Word cannot create the work file, check the temp environment variable"

[Amebr · Accepted solution]

Microsoft has a troubleshooting page for that error. See if their suggestions help:

https://learn.microsoft.com/en-us/office/troubleshoot/office-suite-issues/no-file-previews-file-expl...