Cannot publish WebHelp project

Report · Jul 14, 2009

I'm using Robohelp HTML 7 and can't publish a project. I was able to generate and publish it once, but can only generate now. After generating the webhelp, I click on Publish and then nothing. No error messages or popups. Zilch.

I'm able to generate and publish another project without any problems. I have tried emptying the folder on the server, as well as restarting RH and the computer. I have all required permissions to the server.

Anything else I shoud try? Has anyone seen this before? Thanks for your help!

Report · Jul 15, 2009

Try creating a new layout, not a duplicate.

Can you connect to the target using an FTP program such as FileZilla?

See www.grainge.org for RoboHelp and Authoring tips

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Report · Jul 15, 2009

After many unfruitful attempts, I ended up creating a new project. Luckily, it was not a very large one, so it didn't take up much time importing the .htm and .htt files into the new project.

I will however keep your suggestion in mind, using Filezilla, in case it happens again and I'm not that lucky with size file.

Thank you!

Nath