Cannot save changes to RoboHelp file (Version 2022)

[shalmoli_5791]

Hi, I am new to using Robohelp. The changes which I make in my document surprisingly that doesnt get saved when I reopen it after sometime. Can someone please help me here. My robohelp is in C drive and is installed in Windows. 

[Peter Grainge]

@shalmoli_5791 There's a whole raft of suggestions on the first page of this thread (https://community.adobe.com/t5/robohelp-discussions/cannot-save-robohelp-file-version-2022-5-28/td-p...). We need to know which ones you have tried. Also which version of Windows?

You refer to a single document. Typically a RoboHelp project contains multiple topics. Please clarify.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[shalmoli_5791]

Hi , @Peter Grainge thank you for replying. Here are the details - 

1. Adobe Robohelp the 2022 version - currrently using the trial one. 

2. OS- windows 11 Business 

3. document that I am working on - It is a simple topic document under a folder. 

The moment I am trying to change the font style and number, it shows up the moment and the same doesn't reflect when I reopen. 

Thanks in advance 

[shalmoli_5791]

its an rhpj file 

[Peter Grainge]

@ The rhpj file is what opens a project, it is not a topic.

Let's rule something out. Create a new topic and just enter some text. Do not apply any formatting inline. Close and reopen the project. Does that text show? Make some changes to the text only. Close and reopen. Changes saved?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[shalmoli_5791]

yes, I created a new topic, entered some text, closed and reopened. it is reflecting the changes. The one that I am working on has existing content from my CEO, so the entire thing has been handed over to me. Now, to the existing topic I am making the changes. 

[Peter Grainge]

How was the rogue topic created and what is the format, htm, doc or what?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[shalmoli_5791]

Hi Peter, 

Its a .htm

[shalmoli_5791]

Hi Peter,

Thanks for replying. I am using Windows 11 Business. And currently it is the trial version. The application is in C-drive and the document which I am presently working I have shifted it to documents folder, it was previously in C drive.

Thanks in advance .

[Peter Grainge]

Are you saying the document you were given was not in the project but is now?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.