Chrome Issues with RH10

[GregT42]

So far I have seen the following RH10 WebHelp output issues with the current version of Chrome:

1. Endless loading/flickering and no content:
   • Solution: http://helpx.adobe.com/robohelp/kb/webhelp-output-fails-load-chrome.html
2. Image Hot Spots show orange border after clicking
   • No solution so far
3. Help topic pane and contents pane does not resize or show/hide scrollbar when main Chrome window is resized.
   • No solution so far (workaround for user is to reload the site in their browser after resizing)

[Peter Grainge]

Have you reported 2 and 3?

Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[JGaf]

I have the same issue with Chrome flickering/endless loading with RH 9.0.2.271... anyone else?

[Jeff_Coatsworth]

Have you tried the editing the JavaScript as was suggested in the fix?

[JGaf]

Hi, no I haven’t tried editing the JavaScript because the fix is for RH10….and earlier this year I applied a patch to fix RH9 and IE10 compatibility issues….so I’m not about to mess that one up. J

Not viewing the docs on Chrome is not too much of an issue because I just recommend against using Chrome. A while ago I saw a fix for viewing the docs on Chrome when they are stored locally, but I wasn’t about to ask my customers to modify things on their end when there are other popular browsers readily available.

[Jeff_Coatsworth]

You could take a copy of your output files; edit the .js file mentioned in the fix & test that safely

[GregT42]

I was hoping someone else could verify 2 and 3.

[GregT42]

I thought I saw a solution for 2 and 3 by starting a brand new project from scratch. However I was testing the result in a VirtualBox Windows 7 32-bit environment. In that environment problems 2 and 3 do not exist. Not sure why Chrome works better in VirtualBox Windows 7 32-bit. Enabling 3D Acceleration in VirtualBox made Chrome have a fit until I turned off GPU composting in Chrome and then everything worked again.

Turning off hardware acceleration and GPU composting in Chrome under Windows 7 64-bit did not improve anything.