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Click .AIR file daily to open AIR Help files?

New Here ,
Aug 05, 2010 Aug 05, 2010

Is there a shortcut I can put on the customer desktop to open the AIR help file daily without having to click the .AIR file and wait for the installation? Customer closes AIR Help File daily. How do they open it without installing .AIR daily? (I am generating the help file using RH8 and AIR 2)

Thanks,

Michelle

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correct answers 1 Correct answer

Community Expert , Aug 05, 2010 Aug 05, 2010

Yes you have found the correct exe. You defined that when you created the layout. By default the folder in Program Files is the name of your help but you can change that, as described on my site.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Expert ,
Aug 05, 2010 Aug 05, 2010

The .AIR file installs the help, then the user needs to run the exe from Program Files. I don't follow why you think the user has to reinstall it daily. You only install a program once. When the user installs the help, a desktop shortcut is created and they use that to open the help.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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New Here ,
Aug 05, 2010 Aug 05, 2010

Which .exe file in Program Files? I have the AdobeAIRInstaller.exe (11,841 KB Application). I click on it and the Adobe AIR Setup dialog box is displayed, "Adobe AIR Already Installed".

And I have the another .exe I have in the Program Files\Adobe\Flash Player\AddIns\airappinstaller\airappinstaller.exe. (53 KB Application) I double click that and it does no thing.

I think I just found it. It is the C:\Program Files\the name of the help file\the name of the help file.exe.

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Community Expert ,
Aug 05, 2010 Aug 05, 2010

Yes you have found the correct exe. You defined that when you created the layout. By default the folder in Program Files is the name of your help but you can change that, as described on my site.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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New Here ,
Aug 05, 2010 Aug 05, 2010
LATEST

Thank-you again! I'm starting to really understand this AIR stuff now!

Thank-you,

Michelle

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