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Is there a simple way in RH2019 to map terminology?
For example:
The product is configured to reflect the clients' terminologies. For Customer A, the section in the menu is called Group, and so on. Let's say there's a hundred elements in the UI that are specific to each customer.
If there a simple way to maintain the content, so that each client gets documentation that is customized to their version of the product, instead of the out-of-the-box version?
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You can use variables and create separate outputs for each "type" of customer - I use it for product names in one of my help projects.
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For your version if you mean 2019 New UI, see https://www.grainge.org/RoboHelp_Tour/rh2019/authoring/rh2019_variables.htm
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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.