conditionalized headings not breaking in RH

Report · Jun 02, 2011

Hi, in order to appease the client/developer's unbending map ID structure, my colleague has had to introduce some Heading 2s into her Frame file to spawn separate topics. These headings are tagged as HelpOnly so as to not affect the print doc.

These headings are not being broken into separate topics in RH, even though all unconditional H2s are.

Conditions are set by expression at the book level.

She tried linking just the chapter and it worked fine, but not when the entire book is linked.

We're using TCS1.

Any ideas?

Report · Jun 02, 2011

Are the conditionalized text heading 2's appearing in RH or do you have the Conversion settings set to use FM's conditions? See Matt Sullivan's post on this at http://temp.roundpeg.com/2010/06/tcs-tips-for-conditional-text/

Report · Jun 02, 2011

Sorry, yes, the H2s are showing in the help, but under the preceding H1 topic. For example, one section has H1>H2>H2>H2, where the first and second H2 are set to HelpOnly in FM. She set the conditional expression in FM at the book level and regenerated the book. She created a new project in RH, set to use the FM condition expression, breaking at H1 and H2. In the example, the third H2 is its own topic, but the first and second H2 are included in the H1 topic. This only seems to happen when she imports the whole book - when she tried just with one chapter (for speed of testing), it worked fine.

Report · Jun 02, 2011

Is there any text or different paragraph type between the 2 headers i.e. H1, text, H2, text, etc.? I seem to recall some issue with pagination failure happening when an H1 & H2 were right after each other - RH didn't like creating a mostly-blank topic, and the solution was to add some lorsum filler to bulk it out.

Report · Jun 02, 2011

We always make sure there is text after a heading to avoid those situations.

Report · Jun 02, 2011

Hmm, what about trying it using the RH CBT? Try the import again, but don't use the FM conditions. See if that produces a different result. If that doesn't do it, maybe it's time to report it to Adobe.

Report · Jun 06, 2011

Thanks for your help, Jeff. I did suggest that she try importing it (instead of linking the book). For this particular project, it only involves four topics, so she just manually split them in RH.

Unfortunately, as a consulting company, sometimes we just have to settle for the workaround instead of taking the <unbillable> time to find the real problem/solution.