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Connection problem to new RH database

Explorer ,
Aug 07, 2008 Aug 07, 2008
Here's what I do:
- Log in though Terminal Server on the database server. I log in as local administrator on this server.
- Open RoboSource Server Configurator
- Click 'Create...'
- Click 'Continue'
- Give Name, Instance, Database name
- Leave Connection string as is: server=(local)\profithelp;integrated security=SSPI;database=PH2005;persist security info=False;
- Click 'Create...'
- On the next screen I browse for some folder
- Admin user = User that I logged on with (local admin)
- Password: won't tell you...
- OK
- RH says, please wait and the dialog closes.
- Under 'Registered databases' I see the new database.
- I open RoboSource Control 3.1
- Click 'File / Open Database...
- Select 'PH2005 (local)' from the list of Existing connections (I see the value 127.0.0.1 in the field 'Server')
- Click 'Select'
- RoboSource Error:
Error - database 'PH2005' has not been configured on the server machine.

What do I do wrong?
What do I have to do to create this database?
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correct answers 1 Correct answer

Explorer , Sep 23, 2008 Sep 23, 2008
Well here's the solution.
Today I actually had live contact with 2Tier Robohelp Support, Canada. And through trial and error we bounced upon a bug-like issue in RoboSourceControl.
You cannot connect to a created Robohelp database if the database name contains numerical characters. It may only consist of letters!
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Explorer ,
Sep 23, 2008 Sep 23, 2008
Well here's the solution.
Today I actually had live contact with 2Tier Robohelp Support, Canada. And through trial and error we bounced upon a bug-like issue in RoboSourceControl.
You cannot connect to a created Robohelp database if the database name contains numerical characters. It may only consist of letters!
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Engaged ,
Sep 23, 2008 Sep 23, 2008
LATEST
Thanks very much for posting that solution, Casper. That's an important detail!

FWIW, the old version of RSC (X5) had a problem with database names that had fewer than 4 characters. I haven't tested that with RSC 3, so I don't know if that's still the case. Apparently, names DO matter.

G
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