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Contents panel search not returning entire results list

New Here ,
Aug 25, 2022 Aug 25, 2022

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Hello

I have noticed in RoboHelp 2020 (version 2020.8.34) that, when I do a search in the Contents panel, RoboHelp does not return the entire list of results. I have a very large project, and a search that should return 207 topics only displays 50 topics. Does anyone know if there is a limit to the number of topics that will appear in a Contents search?

 

Thank you for any insight.

 

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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Is it a merged help project?

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New Here ,
Aug 25, 2022 Aug 25, 2022

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No, it is standalone, and not merged or linked with any other projects.

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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Have a look in the forum for other threads that talk about search & update 8 - there may be issues, but I can't recall.

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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I don't think I remember seeing any other posts about search in the Contents panel in RH.  Can you provide a few examples of what you're searching for, what you're seeing and what you expect? Perhaps we can figure out what's going on.

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New Here ,
Aug 26, 2022 Aug 26, 2022

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I'm searching for a group of topics that all begin with the same words (example: Present within...) and then have differentiated portions after the homogenous beginning. When I search for Present within I see the first 50 of the 207 topics I know exist, in alphabetical order by Topic Title, but the scroll/list ends before I get 1/4 of the way through the topics that should be seen in the search, if it was returning a complete results list. It seems as though the RoboHelp Contents search has a display limit, and does not take the important step of informing the user the entirety of their search results are not able to be shown.

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Community Expert ,
Aug 28, 2022 Aug 28, 2022

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And you see the same issue with other searches, not just this one? It could be possible you're hitting a special search keyword (within) which is causing weirdness, but that's just a wild and unproven theory.

 

If it's other searches as well, I think you'll need to go to Adobe Support. The email address is recommended as it goes to a dedicated Robohelp team. https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp

 

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