Corrupt HTML with special characters

[techman2000]

All our RoboHelp HTML Help files were created in RoboHelp 5 or 6. We have recently upgraded to RoboHelp 7 and have to convert all our RoboHelp files to version 7 before we can make edits. Now, when we publish all our RoboHelp files, all our special chracters such as ( ), " ", endashes, emdashes are being converted into HTML code when viewing the RoboHelp files in Internet Explorer.

Example 1: "One-Size-Fits-All" turns into &rdquoOne-size-fits-all”
Example 2: Process... turns into Process&ldots;

Has anyone experience this? Does anyone have any solutions other than manually cleaning it up with Dreamweaver?

Thanks.

Ryan

[RoboWizard · Accepted solution]

Welcome to our community, Ryan

Take a look at this link. Specifically, number 21.

Cheers... Rick

[techman2000]

Thanks. It does seem to explain my issue. I will try to upgrade to 7.01 and see what happens.

[techman2000]

Yes. It works. After republishing the "corrupt" RoboHelp project, all the HTML code turned into legible special characters.

Thanks Rick.

[buckigrad94]

Where will I find the 7.0.1 version of RoboHelp? I had this same corruption happen in my recently converted help file. Thanks for your assistance.

[RoboColum_n_]

Look at the top of this link.