Could not load: ExternalComponent.DLL, error code 126

Report · Dec 15, 2009

I get this error upon running RoboHelp for Word 8.1:

This is a fresh installation. I reinstalled after purchasing. Product seems to create Webhelp ok... but I'd like that error to stop. coming up.

Report · Dec 16, 2009

Google returns quite a few hits on that error message. This one is an old Knowledge Base article but it may still be relevant.

http://kb2.adobe.com/cps/140/rb_14055.html

See www.grainge.org for RoboHelp and Authoring tips

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Report · Dec 16, 2009

Thank you. Worked perfectly. You would think the uninstall/reinstall would work, but apparently some detailed registry editing is required.

1 Correct answer