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Create Printed Documentation hyperlinks are not "links"

Participant ,
Aug 10, 2018 Aug 10, 2018

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I am using RoboHelp 2015 Ver 12.0.4.460

Just recently, when I create the Printed Documentation as Word output, the hyperlinks are included as plain text, no links. This has worked before,except for an occasional one or two. Now, 90% are coming across as plain text. It's time consuming to create the hyperlink for each one in Word. Any thoughts on the reason/cause for this?

Thanks,

MDawn

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Community Expert ,
Aug 12, 2018 Aug 12, 2018

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There is a check box in Settings designed to suppress links but that would affect all of them.

The usual cause is that the target of the link is not in the printed document but it sound like you are manually creating them so the target is there.

Have you tried creating a new print layout? Don't create a duplicate as that would carry across any corruption.

Let us know if that solves things.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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Participant ,
Aug 12, 2018 Aug 12, 2018

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Thanks for the suggestion. I will try that and let you know.

MDawn

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