CSH Test fails to display topic

Report · Mar 25, 2020

I've created a merged project by linking FrameMaker documents in RH. When I generate the Multiscreen HTML5 output, the TOC displays all the topics and the context-senstive help also works. However, when I open the CSH test in the toolbox to test if my MapIDs actually work, the TOC is not displayed at all. I have to give the files to the developer but before I do so, I have to make sure the MapIDs work. I'm using TCS 2017. Can I get some help on this, please? Our developers will access the online help using a URL.

Report · Mar 25, 2020

You know that this is a user-to-user forum, right? Anyway, some questions -
Why are you creating Multiscreen HTML5 instead of Responsive HTML5? Is your RH2017 all up to date? Was this working before and now doesn't? Or has it never worked?

Report · Mar 25, 2020

I'm using Multiscreen HTML5 because that's what I've used in the past and it worked for our previous project. Yes, RH2017 is up to date.

Report · Mar 25, 2020

Ok, so you have a working project & one that doesn't work - what are the differences? That should point you in a direction to check out - there's got to be something not the same between them.
ps - most places dropped multiscreen in favour of responsive because of the multiple number of files you have to have in the output for all the different resolutions - responsive handles it all with one set. That's where Adobe is concentrating on these days, output-wise.