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dirty characters like à compiling in responsive html5 (robohelp 2020)

New Here ,
Sep 09, 2021 Sep 09, 2021

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hi,

i'm using the 2020 version of robohelp and after compiling my help it contains some dirty characters like à in place of à and others similar. do i need to set something before compiling? maybe Italian characters?

tks 

daniela

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Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

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Does the font you're using in the HTML support that language? Are you seeing this when you view the HTML5 locally or on a webserver?

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New Here ,
Sep 09, 2021 Sep 09, 2021

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I understood.

During compilation it is necessary to choose CENTRAL EUROPEAN (WINDOWS) as encoding and not default as I did before.
in this way it recognizes the accented letters we have in Italy
in any case thanks always for the support

bye daniela

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Adobe Community Professional ,
Sep 09, 2021 Sep 09, 2021

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I was going to go to the encoding settings, but I'm glad you made the leap and figured that out.

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Resources
RoboHelp Documentation