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Documents not showing when I try to import Baggage files

Explorer ,
Mar 24, 2023 Mar 24, 2023

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I need to import a PDF file as a baggage file (RH2017), but a curious thing is happening: I go through the Printed Documentation procedures, generating a Word doc and a PDF; these do appear on my K: drive, as usual. But when I try to import the PDF using RH's Select Baggage file, neither of the documents appear. I need to fix this ASAP.

 

thank you,

Lon

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correct answers 1 Correct answer

Community Expert , Mar 25, 2023 Mar 25, 2023

This dialog opens a browse window from where you locate the required file.

 

image.png

 

image.png

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert ,
Mar 24, 2023 Mar 24, 2023

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Does it all work if you manually copy the PDF into the output folder (outside of RH)?

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Explorer ,
Mar 24, 2023 Mar 24, 2023

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Hi, Jeff...

Actually, I discovered part of the problem: I don't know how it happened, but the Select Baggage File feature is pointing to my C: drive, whereas it is supposed to (and used to) point to my K: drive. So, the question now becomes: How do I change the path for the Select Baggage File feature?

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Community Expert ,
Mar 25, 2023 Mar 25, 2023

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This dialog opens a browse window from where you locate the required file.

 

image.png

 

image.png

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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