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EclipseHelp output in RoboHelp 2020

New Here ,
Jun 21, 2021 Jun 21, 2021

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Hi,

 

I've been using Adobe RoboHelp Classic (2019) for quite a long time and now I am trying to get used to RoboHelp 2020.

This may be a silly question (sorry if that is the case), but I am not able to find the EclipseHelp output option in this latest 2020 version.

Is it no longer available?

Thanks in advance.

Alex Bello

TOPICS
Classic, New UI, Output presets

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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Eclipse was not an output as such, there was a script that converted webhelp to Eclipse but there are two issues there.

  1. The script is not available in 2020.
  2. WebHelp as such is no longer supported. The Frameless and Responsive skins that ship with 2020 can be set up to work in the same way as WebHelp by deselecting the Responsive option in the skins. Then they will not adapt to different window sizes and device screens.

 

  • If Eclipse is your only output, I think you will need to take this up with Customer Support with a view to cancelling your subscription. Hold off on that for a moment while I check whether the script can be brought back.
  • If it is one of a number of outputs, there is only one solution that I can think of and you will have to try it to see how well it works.

 

From 2020 you would generate a CHM output. Then reverse engineer that into 2019 Classic as described in Reverse Engineering (grainge.org). Your subscription entitles you to download 2019 as well and that has a Classic version. You can have both 2019 New UI and 2020 installed but note 2020 will need to be installed second so that the new version projects open in 2020 when opened from File Explorer.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

 

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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Looking at your post again, 2020 will have been installed second unless you uninstalled 2019.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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New Here ,
Jun 21, 2021 Jun 21, 2021

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Thanks for the prompt answer Peter.

I've been asked to uninstall 2019 and use only 2020. The real problem is that I generated this EclipseHelp output at the express request of a client.

Now, seeing that the script is no longer available in this 2020 version, I believe the best option might be to meet with this client and discuss an alternative output.

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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I guess it depends on the client's response and how important the client is if they will not accept anything else.

 

From the cost and licence point of view, having 2019 installed alongside will work just fine.

 

I have asked Adobe about the script but it is very rare to see anyone on these forums with questions about Eclipse, indeed you are the first since the new UI was introduced with 2019.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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See your Private Messages.

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See www.grainge.org for free Authoring and RoboHelp Information

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RoboHelp Documentation