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Hi there,
I am trying to Insert a Captivate HTML 5 output in a project.
I can choose the option HTML5 in the window when inserting Captivate piece but when choosing the index.html file I end up with a placeholder swf file inserted. Is that normal?
Thank you in advance
B
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What version of RH? Are you hosting your output on a server running RHServer? That's what the Pro form is intended for - it's not to be used with non-RHServer instances. Are you looking at the index in the output or are you talking about the HTML in the topic where the Captivate output was inserted?
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Thanks Jeff,
The version is 2015
We are hosting the output on a server running RH Server. I am inserting the index file in the root folder of the Captivate output.
By the way I checked and it does work when I export from RH to Responsive HTML5.
Just wanted to check if WebHelp Pro can be used with HTML 5 captivate outputs.
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A quick test would be to try it with regular WebHelp too & see what comes out.
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I tried it and what I can see is only the placeholder with the Captivate playbar.
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Hi there
Indeed, whether you are producing WebHelp or WebHelp Pro, the placeholder SWF is totally normal.
I can't explain exactly why that placeholder is used, but when you insert Captivate HTML 5, the process combines all the assorted Captivate files and folders into a zip format and adds that to RoboHelp. Then when you generate it knows how to unpack that for proper usage on the destination server.
Cheers... Rick
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Oh, so we're talking about the RH project topic's appearance? I thought the OP was referring to the generated output..