ERROR 131 IN UPDATING THE ROBOHELP 2022.5.0

[daniela65]

good morning,

I have to update robohelp 2022.2.22..in robohelp 2022.5.0.(I have a subscription) but I can't. The blocking error code is 131. I closed the pending TASKS from ACTIVITY MANAGEMENT but it still doesn't work. What can I do? thanks daniela

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[kglad]

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error131

[daniela65]

I managed to solve it by finding your directions on the site written by you peter. Always excellent answers

thanks
daniela

[Peter Grainge]

There was a bug that prevented updating from the help menu. Go to https://helpx.adobe.com/robohelp/kb/robohelp-downloads.html and you can download Update 5 there.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.