Error in generating PDF output

[hemanthsingh]

Whenever, I generate a PDF output, RH goes through the process but displays an error message stating that the file_name.pdf is not found. It did the same thing when I tried generating a PDF of a sample project as well. Any pointers on how to resolve this issue?

[RoboColum_n_]

Hi and welcome to the RH forums.

What happens if you just generate the word file and then generate the PDF from Word?

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The RoboColum(n)

@robocolumn

Colum McAndrew

[hemanthsingh]

That's a little complicated. Since the output would be Word, then I'd be expected to maintain a particular font style and design and stuff. Basically, the template changes. But if i get a direct PDF output from RH, I can bypass all of that.

[RoboColum_n_]

I am just trying to see where there could be a problem. When you generate a PDF from RoboHelp a temporary Word file is automatically created in the background from which the PDF is created. What I was trying to get you to check was whether the problem is with the PDF creation or somewhere else. If you go through the same process to create a PDF but deselect the PDF creation option BUT select the Word creation option, a Word file will be created. If that works, it will have exactly the same fonts, styles as the PDF would if you can create it.

I am also a bit unsure what you mean. It sounds like you are generating a Word file, then changing the fonts and styles in Word. Why not just make sure that your fonts, styles in RoboHelp are correct and then just map these to your Word template when creating the Word file. Peter Grainge has some excellent tips on this on his site. It is well worth a read.

http://www.grainge.org/pages/authoring/printing/printing.htm

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The RoboColum(n)

@robocolumn

Colum McAndrew

[Peter Grainge]

As Colum has explained, if you just select PDF a temporary Word file is created but you don't see it. The PDF will be the same whether you select just PDF, just Word or both as the appearance depends on what you select in the rest of the dialog.

So please try Colum's suggestion.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge