/t5/robohelp-discussions/error-opening-topics/td-p/978481Mar 10, 2008
Mar 10, 2008
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I have just installed Robohelp 7 on my pc running Vista
Ultimate with office 2007.
When ever I try and open a topic from the RoboHelp Explorer
window I get the following error:
---------------------------
RoboHelp for Word
---------------------------
The RoboHelp template
C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Templates\RoboHELP.dot
cannot be located.
Please re-install RoboHelp.
---------------------------
OK
---------------------------
I have tried re-installing and adding the template to the
folder specified but still get the error.
My templates are also located in c:\users\.... but Robohelp
seems to be looking in c:\windows\system32... and I can't find any
options to change this location.
I disabled Vista's User Access Controls and re-installed
Robohelp. This seemed to put all the templated in the right place.
I then had to manually copy RoboHook.wll to
C:\Users\David\AppData\Roaming\Microsoft\Word\STARTUP and
everything seemed to work.
I've re-enabled UAC and everything seems okay at the
moment.