Error when linking FrameMaker book or document to RoboHelp project (TCS2)

[_hrinke]

Hi,

I'm trying to link a FrameMaker (9.0p250) book to a RoboHelp (8.0.2.208) project, but get the following error:

"Failed to get any FrameMaker document from C:\.....\myfile.book" / OK

When I select the book file to link and choose [Open] I get an hourglass for a couple minutes then the error above. No wizard or "Scanning..." progress window.

I've tried linking a book from a network drive, from my hard drive, with the book open in FM9 and not open in FM9 (but FM9 itself is open).

Also tried linking an FM9 document and this time got the "Scanning..." progress window then the message:

""myfile.fm" could not be opened. Please verify that FrameMaker is installed and this is a valid FrameMaker document."

This is my first time trying this since installing TCS2, however I was able to link a book file when working with the trial version.

Any idea what may be the problem?

Thanks in advance.

Heather

[_hrinke]

I think this was due to a PC or network issue. After redocking my laptop today I can now link without error.