I am a relatively new user to Robohelp and have been assigned
to create our company's help file. I have been told to make it a
Flash Help file and have been working on it for a few weeks now. I
am having an issue trying to Generate the Primary Layout so I can
view the progress so far.
When I click on the button to Generate the Primary Layout the
box pops up and processes only 3 messages:
Starting Compilation
Clearing Output Folder
Starting Compilation
At this point the View Result button appears and when I press
it I get an error message stating
Failed to find result file
C:\...\!SSL!\FlashHelp\agsclerk.htm
Where AGSClerk is the name of the folder where my project
resides. There is nothing in the !SSL!\FlashHelp folder.
In the past I found that this error was due to the
RoboHELP.dot template not being active but I resaved the Word file
after making the template active and restarted RoboHelp but this
did not resolve the issue, the error message returns. I did save
some updates this morning without making the template active but
once I realized this while saving I made the template active again
and resaved and figured it would work but it hasn't.
So it appears that I need the .htm file in the
!SSL!\FlashHelp folder recreated. How can this be accomplished? I
do not want to lose the many hours I have put into this project so
far. What can be done?
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