Failed to Generate Responsive HTML5 Output - How to fix?
Copy link to clipboard
Copied
I'm using RH 2017, Update 1.
When generating to HMTL5 output on one of a small skeleton project our team uses, I'm getting this error.
Any ideas on how to fix it? It's something with this project but I don't know what. HTML5 output works fine on sample projects RH provides.
The compliation log is below. It really doesn't give any deatils on how to fix this:
Starting compilation...
Responsive HTML5 preprocessor 13.0.1.279
Clearing output folder...
Compiling D:\git\pcdmishelp\Skeletor\!SSL!\Responsive_HTML5\index.htm ...
Preparing to create Responsive HTML5 output...
Preparing files for Responsive HTML5 output...
Copying files...
Updating files...
Finished preparing in 4 sec(s)
Initializing compiler...
Generating Responsive HTML5 1.00 (13.0.1.279)...
Processing TOC data...
Updating topics...
Updating Book_Topic_(NonCore).htm...
Updating Book_Topic_(Planner).htm...
Updating Book_Topic_1.htm...
Updating Book_Topic_2.htm...
Updating Dropspot_Examples.htm...
Updating Files_in_Automation_Objects_Help.htm...
Updating Images.htm...
Updating MindMap_Files.htm...
Updating Movies.htm...
Updating NonCore_Topic.htm...
Updating object_hierarchy_chart.htm...
Warning:Image maps are not converted to relative size.
Updating Process_to_Modify_the_Chart.htm...
Updating ReadMe.htm...
Updating Scripts.htm...
Updating Snippets.htm...
Updating Some_Skeleton_Structure.htm...
Updating Style_Sheets.htm...
Updating SubFolder1/NestedFolder/Topic_in_a_Nested_Folder.htm...
Updating SubFolder1/SubFolder_1_-_Planner_Test_Topic.htm...
Updating SubFolder1/SubFolder_1_Topic_1.htm...
Updating SubFolder1/SubFolder_1_Topic_2.htm...
Updating SubFolder1/Subfoler_1_-_NonCore_Test.htm...
Updating SubFolder2/SubFolder_2_Topic_1.htm...
Updating SubFolder2/SubFolder_2_Topic_2.htm...
Updating Usage.htm...
Updating Welcome_to_Skeletor.htm...
Updating What_s_In_It_.htm...
Finished updating topics in 1 sec(s) : total 27 topic(s).
Processing index data...
Processing glossary data...
Processing full-text search data...
...........................................................
Finished processing full-text search data in 1 sec(s)
Processing context-sensitive help data...
Applying screen layout page (Topic) to topics...
Finished compiling Responsive HTML5 output in 7 sec(s)
Internal error encountered, Failed to generate Responsive HTML5.
Compilation complete.
I don't know if this is related, but I think there might be something messed up with the screen layouts. If I try to any layout from the Gallery, it gives me this:
I tried changing the name to Charcoal_Grey3. It gets past this "already exists" error and I can generate, but then I still get the first "Failed to Generate" error.
Copy link to clipboard
Copied
Hi there
For starters, try simply closing and restarting RoboHelp.
If that doesn't help, I might try deleting any of the layouts you aren't using. Then try to generate again. But before you do, I would create a totally new SSL of the Responsive HTML 5 type. Of course, you will also need to choose a layout for it before proceeding.
Give that a try and see how you fare.
Cheers... Rick
Copy link to clipboard
Copied
Thanks for fast reply Rick!
The issue in part has something to do with the SSL output. I cleaned out the contents in that directory and rebuilt. It at least generates fine now. That clears up the "Failed to Generate" issue.
I still get the "screen layout [layout-name] already exists" message unless I rename the layout with a uniqe name for some reason. But that's less of an issue.
Anyway, I haven't modified any of these layouts so I'm okay trashing them. I tried doing that, but I still get the "already exists" error.

