RH11 | WebHelp
We've been using RoboSource Control successfully for the last 12 months, but recently we've noticed that on the File Status tab in RH a large number of files have a status of "New version available". In addition, we've noticed today that the link between our projects and RSC is no longer working. The strange thing is that my colleagues and I can still open projects that are in RSC, and get the latest versions, but it still thinks there are newer versions available and any changes we make aren't being reflected on the server, i.e. we can't see each other's changes. I've tried disconnecting one of our projects from RSC and re-adding it, but it makes no difference.
Has anyone encountered this behaviour before?
We've been upgraded to Windows 8 recently and we've also upgraded our projects from RH10 to RH11. Could this be a factor?
Any help would be much appreciated.
UPDATE: It looks like the changes are being updated on the server, as I can right-click a file in source control that I have changed, choose View, and see the amendments in the HTML. What's happening is the date and timestamp of the updated files are not being updated, so I'm guessing that because of this, source control doesn't recognise that files have changed. This means that when someone tries to get the latest version it doesn’t think there is one. Is it possible that a setting on the server could have changed to prevent the date and timestamp from being updated?
Thanks
Jonathan
Message was edited by: Jonathan Smith
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