Files show checked out in RSC but not in RH7

[Guest]

I had originally posted to the RH for HTML category but after thinking about it a little further it may be more appropriate to this board.

Hello, and thanks in advance for any help you can provide.

I'm running RH7 on XP and we use RoboSource Control as well. I have been off this project for a while and another writer was working the project. I can't say if work flow has anything to do with this issue but FYI.

I tried to edit a topic and it said it could not be checked out "multiply," even though it was not checked out in my project. I looked at RSC and it showed check out along with many other topics. I tried editing a topic and then clicking "Check In All" and nothing changed. I can check some of them in using RSC but some say "not checked out" even though the red check mark is in place.

When I right click an entry in RSC and click CHECKIN, the dialog (CHECKIN) that opens says "nothing to check in." But if I click OK, a "Resolve Ambiguous Checkin" dialog opens with that topics file name listed. I click OK and the red check mark is cleared.

There are a lot of topics and I'd like to figure out how to check them in as a group if possible, and also why this may be happening.

Again, thanks for any info you can provide.

Regards

Joe

[MergeThis]

Sounds like other users' Checkouts might not have been properly checked back in.

An admin will probably have to go in and clear everything for that folder, or possibly delete everything from RSC (losing all the previous history) and Add it all fresh.


Good luck,
Leon

[Guest]

Thanks Leon. I have been able to manually get all but a few files checked back in using the process I described in my first post. Most of the remaining appear to have been deleted from the "client side" and still resided in RSC as checked in, so I'm going to delete those in RSC. But three files are still in the project, and the Resolve Ambiguous Checkin has nothing listed if I try the right-click, CheckIn, OK, etc

I was hoping there was a specific reason, or action, that explained how or why these ended up in the checked out state. I do think it's a work flow issue of some sort and wanted to be able to explain to the other user.

After I reopen the projects and see whether all of this has caused any problems or not, I'll post the results good or bad.

[Guest · Accepted solution]

FYI, to save taking the entire project out of RSC, I deleted the files I could not check in from RSC, and since I still had the files in my project folders, I then imported back into the project. This does cause more work so far as links that were removed, that must be restored, and if there had been more than a couple I would have just removed the project from RSC and added it back as a new project. But then I would have had to restore the connections for my co-workers, so I think it has a break even deal.