FlashHelp stalls when compiling
Generating FlashHelp systems stalls
Hello everyone,
I'm experiencing an issue i've never encountered before. I
hope someone can help.
First my system: I'm using RoboHelp 5.02 (Has all the updates
installed) FlashHelp Skin
Micorsoft XP Professional
Service Pack 2
Pentium 4 3 GHz
.99GB of RAM
I am working directly off my C drive, NOT over a network.
I've never experienced this until now.
The problem:
Today i made some updates for a client (Changed some text,
updated a few PDF docs) and that was it. I went to the "Single
Source Layouts" and FlashHelp is our primary skin. Doubled clicked
on FlashHelp (The settings have never been changed, so it's Click
on Next, Next, and then Finish and it starts compiling.) For
troubleshooting sake, i have "Local PC or Intranet selected, Next
window, i have "Content, Index, Search, Glossary" check marked, I
have "Synchronize TOC check marked and set to Automatically, and
"Show Navigation Pane Link in Topics checked, Next window, I have
the ouput on my C drive to C:\RoboHelp_DeVry, In the "Options" area
i ONLY have "Prompt before overwriting files (no overwriting in
Batch mode)" checked. Next i click on the "Finish" button. Starts
compiling / generating.
Everything is running great, no error messages, nothing. Now
it gets to the part when it says "Generating FlashHelp System" and
you can see what it's updating in the "Output" section and as soon
as it's done updating all the files it Stops / Freezes here
"Finished updating HTML topics in 67 sec(s) : total 1454
topic(s).". Now i have to wait about 18 mins and then it starts
again and then i can finally Publish. After it publishes this is
the "Output" info
Finished updating HTML topics in 67 sec(s) : total 1454
topic(s).
Processing Full-text-search data...
...................................................................................................
Finished processing Full-Text-Search data in 26 sec(s)
Applying FlashHelp 1.00 Template...
...................................................................................................
Finished applying Template in 10 sec(s)
Finished compiling FlashHelp in 1255 sec(s)
It says 1255 sec(s)?? That's about 20 mins. How come it's
taking 20 mins to do all of this?? Again there is no error
messages.
2nd try:
Finished updating HTML topics in 67 sec(s) : total 1454
topic(s).
Processing Full-text-search data...
...................................................................................................
Finished processing Full-Text-Search data in 27 sec(s)
Applying FlashHelp 1.00 Template...
...................................................................................................
Finished applying Template in 14 sec(s)
Finished compiling FlashHelp in 1292 sec(s)
1292 secs this time. Could it be that the FlashHelp needs to
be updated? Do i need to delete a file and have RoboHelp
re-generate it again?
Here is the info before it starts compiling:
Starting compilation...
FlashHelp preprocessor 13.10.801
Compiling C:\Robohelp
Projects\DeVry_Training_Materials\!SSL!\FlashHelp\DeVry_Training_Materials.htm
...
Preparing to create FlashHelp...
Finished preparing in 75 sec(s)
Initializing compiler...
Generating FlashHelp 1.00 (13.10.801)...
Processing TOC data...
Processing Index data...
Processing Glossary data...
Processing Context-sensitive-Help data...
May be non or related to the issue. About a week and a half
ago, i opened up this project and right in the middle of RoboHelp
opening my computer shuts down unexpectedly. I turned my computer
back and re-opened the project and RoboHelp gave me an error
message and said to delete the CPD file because it was corrupted.
So i deleted the CPD file and waited for almost 40 mins for the
project to fully open so i could work on it. After i made the
updates i published it and it worked just fine. Today is the first
time i or anyone else has worked on it and now it's doing this.
Any help or suggestion would be greatful!! I don't want to
wait 20 mins every single time.
Thanks!
By the way, even though "Republish All" is NOT check marked,
RoboHelp still publishes the entire project. Is it possible that's
the reason for the 20 mins wait? I don't see how it could be,
because the "Publishing" starts after the compiling, right?
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