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FM - RH Style Mappings Save As Creates Zero Byte XML File

Guest
Mar 19, 2008 Mar 19, 2008
Our company has recently purchased several licenses of the new Adobe Technical Communications Suite. We have, mostly through painful "trial and error," come up with a single-sourcing process that works for our purposes. We author in FM, and our deliverables are in PDF and CHM formats. We also provide printed manuals for our customers.

One aspect of this product that is not working as advertised is the "save as" feature provided during the FrameMaker - RoboHelp Style Mappings process. The XML file that is created is a zero byte file.

Is there any estimate as to when this feature might be fixed? If it worked it would be a real time-saver!

Thanks,

Tim C @ Harris
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Community Expert ,
Mar 20, 2008 Mar 20, 2008
Welcome to the forum.

I just attended a conference where to FM to RH process was described to us. I haven't yet got into all the nooks and crannies but I will be looking at this when I get back home.

Meantime, if you would like to send me a screenshot of the dialogue that contains this Save As, it might help me answer you sooner rather than later.

Please include a link to this thread when you email me via my site.

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Community Expert ,
Mar 24, 2008 Mar 24, 2008
I have been asked to check if you have applied the 7.0.1 patch to RH?

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Guest
Mar 25, 2008 Mar 25, 2008
Yes, we have applied all updates/patches to all products in the suite. We have work arounds in place for this "zero byte" XML file problem until such time as this feature is fixed.
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Community Expert ,
Mar 25, 2008 Mar 25, 2008
OK, I'll report back on that.

Watch this space.

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Contributor ,
Mar 25, 2008 Mar 25, 2008
This is a bug in save as XML command. However, Mapping file is stored by RoboHelp as a text file and you can still re-use the same. For copying the mappings from one project to another, please use the following workaround -
1. Copy the RHFrameStyleMappings.APJ file to another project
2. Delete the CPD file of the new project
3. Start RoboHelp project
4. The style mappings show up in the RoboHelp project
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Guest
Mar 26, 2008 Mar 26, 2008
Thank you for the response. I have tested this workaround and found it to do the job nicely. I have incorporated this process into our Single Sourcing procedure. This workaround does make the initial import process quite a bit simpler!

Thanks again for your help. We look forward to this bug being repaired in a future TCS update.

Regards,

Tim C @ Harris
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Guest
Apr 01, 2008 Apr 01, 2008
For what it's worth, I've tried the Save Mappings feature with RH 7.0.1 and it creates an XML file correctly. Styles mapped to [Source] do not appear in the XML. Here's a sample:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<mappings version="1.0" expanded="true">
<characters>
</characters>
<paragraphs>
<mapping from="h5" to="h5"/>
<mapping from="Chapter" to="[IGNORE]"/>
<mapping from="h1" to="h1"/>
<mapping from="h2" to="h2"/>
<mapping from="h3" to="h3"/>
<mapping from="Cover Title" to="[IGNORE]"/>
<mapping from="h4" to="h4"/>
</paragraphs>
<xref>
</xref>
</mappings>
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Contributor ,
Apr 01, 2008 Apr 01, 2008
LATEST
The bug exists only if you use cross reference mapping. Please use the workaround till the issue is fixed.
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