Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Formatting and Publishing Problems

New Here ,
Apr 29, 2008 Apr 29, 2008
A colleague of mine and I are working in RH7. We have RH7 installed on our local machines, but our project files reside on our company LAN. In order to avoid slow response times when editing projects on the LAN, we are copying the projects to our local machines to edit, generate and publish. However, we find ourselves doing a lot of cleanup on our topics after we do this. We are looking for guidance to help us with these problems.

Our process is as follows:

1. Copy project from the LAN to our local drives
2. Add or Edit topics as needed
3. Copy back to LAN, for output usage.
4. Generate and Publish WebHelp from local drive, with LAN as output location.

We have a resource in our area who has suggested that after copying to the local drive that we do a global find and replace for the following to clean up the topics:

class=whs
class=img_whs
<noscript>
</noscript>
<implicit_p>

However, even after these steps we find ourselves cleaning up a lot of formatting problems, to wit:

1. Some topics on the local drive lose the topic template that they had before copying them from the LAN. This means we need to select all topics and reapply our template before continuing. In addition, it appears that even after we select all topics and apply our template, some topics still show "None" as the template and we need to individually check them to make sure the template has been applied.

2. Tables in these topics often lose their cell borders, cells are filled with colors when they weren't colored before, and occasionally the content of some cells disappears. In addition, when we generate and publish, the published documents, including tables we thought we had fixed, look different than they do in the WYSIWYG editor.

3. After generating and publishing, the topics contain "scripting nonsense" (this is our technical term) in the WYSIWYG editor (and HTML editor of course).

Are these problems related to our process of copying the project from the network to our local machines? Ideally we would like to work from the network, but the response time can be infuriatingly slow. This is especially troublesome if we need to work hand-in-hand with subject matter experts to edit their procedures. It's simply a lot faster to work locally.

Since my colleague and I are relatively new to RH, we definitely would appreciate any suggestions to help guide us. Thank you.
390
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 29, 2008 Apr 29, 2008
LATEST
I haven't looked in detail at the post yet. My guess is your copying is done by selecting the folder and using copy and paste. Try zipping the folder, moving the zip and extracting that locally.

It has been known to fix problems before.

Try that first and then advise what problems you still have.

Also generate locally as well, only publish to a LAN.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp