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Frameless output: Collapsing menu issue on mobile

New Here ,
May 12, 2020 May 12, 2020

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I'm using a Frameless preset and the Orange skin. When viewing on an iPhone, the topic pages don't display correctly (see images). When I try to collape the contents menu it just brings the right sidebar into full view - the topic page is hiddened. The only way to make the topic page show is to rotate the phone landsacpe and back, but then the issue occurs again when I move to a different page. It works fine on Android.

 

How can I make the topic pages always visible on an iPhone?

IMG_2615.PNG

 

IMG_2616.PNG

 

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Community Expert ,
May 12, 2020 May 12, 2020

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I don't have an iphone, but I tried using the emulation tools in Chrome and saw the same behaviour with a test project, so I think it could be a bug.

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New Here ,
Aug 18, 2020 Aug 18, 2020

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Thanks Amebr. Glad to see it's not just me. Any progress on a fix for this bug?

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Community Expert ,
Aug 18, 2020 Aug 18, 2020

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I'm just a regular user. 🙂

 

You can request features and report issues here: https://tracker.adobe.com/

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Community Expert ,
Aug 18, 2020 Aug 18, 2020

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@Kendrick

 

Are you saying it is a bug because you have seen it reported or because it is not working for you?

 

If a user has reported the bug, you can follow Amber's link and search for it. Otherwise I suggest you contact Support.

 

Help others by clicking Correct Answer or Like if helpful. Found your answer elsewhere? Share it here.

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Community Beginner ,
Jul 20, 2022 Jul 20, 2022

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In which RH version did this occur? I am having similar issue with RH 2019 release.

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Community Expert ,
Jul 20, 2022 Jul 20, 2022

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As the exact version wasn't posted we probably won't know for certain. But based on the date it was probably RH2019. Whether Classic or New UI I also couldn't say.

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Community Expert ,
Jul 20, 2022 Jul 20, 2022

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Actually, I'll correct myself. If it was RH2019 it would have been New UI as Frameless output doesn't exist in Classic (I haven't had my coffee yet this morning 😛 )

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