Frameless Output - Print function cuts off last couple of lines

Engaged ,
May 12, 2022 May 12, 2022

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Hi all,

in RH2020.7.46, the printing functionality in the frameless output cuts off the last 2-4 lines of a topic that is longer than 1 page.

Topic in browserTopic in browserPrint previewPrint preview

Apparently, in the sample projects, this problem did not occur as there all topics have a couple of blank lines added at the end.

Has anyone already reported this behaviour as a bug? Otherwise, I will do so.

Best regards

Karin

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Adobe Community Professional ,
May 12, 2022 May 12, 2022

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Does it occur in the sample if you remove those blank lines? They are there as it can help with online viewing too.

 

Also does adding blank lines to your project fix the issue? I realise it's something you might not want to do but it would establish that is the issue.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Engaged ,
May 12, 2022 May 12, 2022

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Yes and yes. It can also be seen on your site, e.g. try to print https://www.grainge.org/pages/authoring/rh_tour/rh2020/introduction/2020.htm

In my case, the print preview cuts off after "Translation".

Having to add the lines would be pretty uncomfortable as 1) I do not know how many lines would need to be added and 2) I would have to tag them to be "online only", as I need to create PDF outputs as well.

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Adobe Community Professional ,
May 12, 2022 May 12, 2022

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I see the same.

 

You could

  1. Create a backup first.
  2. Add two lines and apply a condition in one topic.
  3. Go to source view and copy those lines and the closing body tag </body> to the clipboard.
  4. Close the topic without saving the new lines.
  5. Paste the clipboard into the Replace field.
  6. Find is </body>
  7. Select topics and source view.

 

That will blast the new lines into all topics.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

New Users: Default forum names can be changed in your Account Settings.

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Engaged ,
May 12, 2022 May 12, 2022

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Nice workflow, thank you, Peter.

However, do you consider this behavior being "as designed" or should I file it as a bug?

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Adobe Community Professional ,
May 12, 2022 May 12, 2022

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Definitely a bug as it should print the whole page without extra lines.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

New Users: Default forum names can be changed in your Account Settings.

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Engaged ,
May 12, 2022 May 12, 2022

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I created a bug for this. You can vote for it here: https://tracker.adobe.com/#/view/RH-10766

Thanks for your help, Peter!

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