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I am having issues with publishing my RoboHelp project to my FTP server. The publish profile was set up and functioning correctly the last time I attempted to use it ( roughly 1 month ago ), but I am now unable to publish my project to the desired location.
The following error message is displayed when I attempt to publish my generated RoboHelp project to my FTP server:
My team has confirmed that no changes have been made to the FTP server. These settings that were configured for my publish profile are the exact same as the settings I was using when this feature was functioning as expected.
Thank you in advance for any help.
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Check the path is still there following the upgrade to 2020.5. In this post it was a new connection but the user thought it was a valid path. Solved: RH2020 FTP profile - INVALID SERVERS - Adobe Support Community - 11622031
Then check you can otherwise connect to the server and then try a new Publish configuration.
Beyond that you may need to contact Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your support contact options.
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