I have one project and I imported files from another project.
Both are RoboHelp 6 version. I can generate files okay in other
project but when I import files they will not generate in my
project. Help please
Are you using Webhelp as your output? It sounds like you are.
Also are you saying that if you generate the imported topics in a
stand alone format that everything was OK? When you import the
files, do they show up in the list of topics? Have they been added
to the TOC? Are you using a build tag that in either the single
source layout or the imported topics that is not picking them up.
Bascially there are all manner of things that could be causing your
problem but these should give you some things to start looking
at.
I am trying to generate on WebHelp Pro. I updated TOC, still
did not generate. I have conditional build tags but I don't think
that is the issue. I can generate topics in my own project. I can
generate topics in another persons project but when I go to import
topics into my project and try to generate even one by one...mine
or the other persons don't generate...When I try it copies okay but
when it updates files it stops at 9 bars and gets hung up.
The other user that I am importing files from works with me
in getting more information into my project faster. She has the
same RoboHelp 6 built by the same IT person here. When I try to
generate her files in her project, I can generate. I also can
generate my files okay....its just when I inport her topics, it
does not generate. I have even tested just generated ONE topic and
it won't generate.
Yes, I have a server. I have been able to generate and
publish just fine before I imported files. I am still able to
generate files on an old version of my project so I know it works.
But I still cannot generate on version that has imported
files.
Are you importing topics (i.e. HTM files) or are you merging
your co-workers webhelp pro project. Also can you please come back
to my earlier question about the content of the imported
"files".
I imported her files into my project. They are htm files
which contain links, pop ups (which did not import well and that is
where I saw alot of errors.. I have successfully been able to
generate in web help but not web help pro. When I generated in web
help I saw some errors; I corrected errors and tried to generate
again and I was successful in web help. But STILL can't generate in
Web Help Pro. (I even went back to an old project of mine and I can
generate web help pro in old version but can't in my version with
imported topic files.
I imported her files into my project. They are htm files
which contain links, pop ups (which did not import well and that is
where I saw alot of errors.. I have successfully been able to
generate in web help but not web help pro. When I generated in web
help I saw some errors; I corrected errors and tried to generate
again and I was successful in web help. But STILL can't generate in
Web Help Pro. (I even went back to an old project of mine and I can
generate web help pro in old version but can't in my version with
imported topic files.
Where is your output location in your WebHelp Pro single
source layout? Is it a network location? If so, I wonder whether
you can try generating to hard drive location and then publish to
the server.
Also the fact that you saw errors troubles me. I know you say
you fixed them but what type of errors were they?
I generate to my C drive.
Errors were mostly on pop up text and when I took pop up text
off it generated in web help okay. Some errors dealt with too long
of topic files.
quote:
Originally posted by:
marvinwalker Some errors dealt with too long of topic files.
Ah-ha! You may have fallen foul of the long URL structure
issue. There have been posts here where a very long directory
structure was causing issues. Try either flattening the structure
or reducing the number of characters for your folders and file
names.
I did that. It said in web help when I successfully generated
that all was updated. But still won't generate in web help pro.
Could this be the issue even though everything generated in web
help?
Right click on your Single Source Layout folder and select
New Layout. Specify WebHelp Pro as your output type and set the
properties up as required. Then you can delete the old Webhelp Pro
SLL by right clicking on it and selecting Delete.
So if I'm only using WebHelp Pro as my layout, is it
important to delete all other SSL's if I never use them? (These
include: WebHelp, FlashHelp, FlashHelp Pro, Microsoft HTML Help,
Printed Documentation, XML Output). Or is this only in
marvinwalker's specific case to do this if we publish in one and
then switch to another?
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