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R
RoboHelp7Newbie
Participant
September 15, 2009
Question

glossary becomes a blank page

  • September 15, 2009
  • 1 reply
  • 1768 views

Hi,

I am using Robohel HTML Version 7. After generating the .chm file, I cannot get my glossary to show up. I have already put in all the terms that I wanted but when I open the glossary tab, it's blank. Anyone knows why?

This topic has been closed for replies.

1 reply

RoboColum_n_
RoboColum_n_
Legend
September 15, 2009

Do you have the HHACTIVEX.DLL installed and registered on the PC? Click here to find out more.

Read the RoboColum(n).

TechWriterKat2
TechWriterKat2
Inspiring
August 19, 2011

I know this is an ancient post, but my users are having this same problem with the compiled CHM file that I gave them

using RoboHelp 7.  I can see the glossary on my PC (running XP), so I referred my users to the information I found re the hhctrl.oxc file, and I

send them my copy of hhctrl.ocx file.  I also noticed that there are several places out there to download one, but I don't know anything about

these sites, and I'm not comfortable telling users to get the file this way.

Here is what happened pasted from a user's email to me:

Start > Run regsvr32 hhctrl.ocx produces

[Window Title]

RegSvr32

[Content]
The module "hhctrl.ocx" was loaded but the call to DllRegisterServer failed with error code 0x8002801c.

For more information about this problem, search online using the error code as a search term.

I also tried the CMD prompt with the directories C:\, C:\Windows and C:\Windows\System32. Same results.

Please help!

Thanks,

--Kat

Captiv8r
Captiv8r
Legend
August 19, 2011

Hi there

That's not the correct file. The file you need to distribute (and that they need to subsequently register) is HHActiveX.DLL.

Cheers... Rick

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