Glossary terms do not work in some topics in the same project

[kate_paints]

Has anyone had a problem with glossay terms working in some topics but not others? I drop and drag the glossary term into the topic and it appears in the appropriate color. In some topics, the preview and generated WebHelp has working glossary terms (the in-line definition appears when the term is clicked). In other topics in the same project, the glossary terms are just black in preview and when generated in WebHelp. The "glos" HTML surrounding the same terms in different topics is identical.

I will print the HTML to compare the whole topics. Does anyone know something to look for that might make the feature work in some topics but not others?

[RoboColum_n_]

Are the topic using different style sheets (.css files)?

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The RoboColum(n)

@robocolumn

Colum McAndrew

[kate_paints]

The same style sheet is used. However, the topics created with a Master Page are the ones where glossary entries don't work. When I look at the Topic Properties, Appearance, Style Sheet, the css has a asterisk (*) after it. Per teh Appearance Tab, the asterisk: "Indicates default property for the currently selected Master Page. So, I think there must be a problem with the Master Page.

[kate_paints]

I found that going to Topic Properties, then changing the Master Page selection from my master page to "none" gets rid of the problem. However, I would like to use the Master Page. It was generated in RH8 and all my topics are new. Does anyone know what might be in a Master Page that causes glossary items to not display the color or in-line definition?

[RoboColum_n_]

Try creating a new master page and attaching the CSS file to it and then that to the topics. Does that get rid of the issue?

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The RoboColum(n)

@robocolumn

Colum McAndrew

[kate_paints]

I've spent a few hours analyzing this. There are a few lines in the HTML that cause the glossary link to not work.

The screen may be small here, but this shows where the link does not work. The link looks okay in the WYSIWYG RH screen. It is black (not linked) in the preview pane. The HTML that is different from the working version is boxed in the last screen shot. I'll post the comparison for what does work. It is really a few lines and the HTML is pretty commonly used... like bolding. 

[kate_paints]

Here is the comparison where the link works. I boxed the HTML lines that are different. I think this problem has less to do with my Master Page than with the HTML in the Master Page. As you can see, this "working version" also has a numbered list. It works without the numbered list also.

Let me know if you have any thoughts.