• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Headers and footers are missing from PDF after RoboHelp 2019 Update 11

Explorer ,
Feb 27, 2020 Feb 27, 2020

Copy link to clipboard

Copied

I am seeing a couple issues. Headers are footers are missing on some pages of my PDF after the Update 11. Turning off the Specify separate headers and footers setting seems to help somewhat although not completely. And it's not the perfect solution as I want to use separate headers and footers.

If I omit the Table of Contents, my footers (which contain page numbers) are gone completely. This is problematic because I do not want a Table of Contents in one of my documents.

Is anyone else having issues like this after the update?

TOPICS
New UI , Output presets

Views

3.0K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Enthusiast , Feb 28, 2020 Feb 28, 2020

Votes

Translate

Translate
Enthusiast ,
Feb 28, 2020 Feb 28, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 28, 2020 Feb 28, 2020

Copy link to clipboard

Copied

LATEST

Thank you, Karin. Yes that was it! The headers and footers are showing after increasing the download timeout.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 28, 2020 Feb 28, 2020

Copy link to clipboard

Copied

Apologies. Yes quite possibly. For some reason I had it in mind that was failing to complete rather than completing but with issues.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp