Help! Compiled help won't display

[Guest]

My Webhelp project was working fine until yesterday. Now, when I compile the help, I don't get an error message but when I click View Result, IE 8 can't display it! It tries a couple times and then gives up. I am using Windows XP Professional and RoboHelp HTML 10. Any thoughts as to what's wrong? (BTW, I've tried double-clicking the main help file from Windows Explorer as well, with the same result.) Mozilla Firefox 12 DOES display the file.

Thank you in advance for any help!

[Jeff_Coatsworth]

Have you tried viewing with any other browsers? Did you enable Mark of the Web for IE viewing?

[Guest]

Yes, I can view it in Firefox 12. I have not used "Mark of the Web" -- how would I do that?

[Jeff_Coatsworth]

It's set in your SSL recipe

[Guest]

You're going to have to dumb it down for me--I know there's a subfolder called !SSL! but beyond that you're talking Greek. 😉

[Guest]

I did find where to enable "Mark of the Web" when I'm compiling, but it was already turned on. IE still won't display help.

[Jeff_Coatsworth]

SSL = Single Source Layouts (pod) - glad that you found it

If it's not MOTW then, did any settings in your IE change that aren't letting you view local htm files?

[Guest]

I suppose the company could have done an update that caused a change in my settings--I didn't deliberately change them. You've helped identify it as an IE problem, at any rate--thank you!

[Jeff_Coatsworth]

Just process of elimination, Watson </grin