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Help subtopics doesn't link to the exact sub topic heading

Community Beginner ,
Jun 23, 2025 Jun 23, 2025

Hi,

 

I am facing an issue in RoboHelp 2022.3.93.

 

The help subtopics in the left navigation do not link to their corresponding topics when right-clicked and opened in a new browser tab. Instead, the main topic is displayed in the new browser tab.

 

Thanks,

Anand

 

 

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Community Expert ,
Jun 23, 2025 Jun 23, 2025

It looks like you have already asked this question and didn't follow up.

 

https://community.adobe.com/t5/robohelp-discussions/unable-to-open-sub-topics-in-new-browser-tab-pag...

 

I'm not sure what you mean by sub-topics. Do you mean bookmarks within a topic?

 

I have a feeling someone else may have posted a similar question and it was found to be a problem. I suggest for this one you need to go to Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Beginner ,
Jun 23, 2025 Jun 23, 2025

Yes @Peter Grainge, I have a heading which can be a main topic title and sub-sections or subtopics under the main topic/heading. 

Do the subtopics need to be bookmarked on the pages for them to function as expected?  

 

Thanks,

Anand

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Community Expert ,
Jun 23, 2025 Jun 23, 2025

Yes they need to be bookmarked otherwise how is the map id going to know where to go?

 

Test it and post back. See https://tracker.adobe.com/#/view/RH-12782

 

Having looked more, I think the issue is it works but the bookmark doesn't show in the dialog.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Beginner ,
Jun 24, 2025 Jun 24, 2025

Thank you @Peter Grainge, I have emailed tcssup@adobe.com regarding this. Awaiting reply from them.

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Community Expert ,
Jun 24, 2025 Jun 24, 2025
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Why? It's a known bug and Support cannot fix bugs. That's done further up the line.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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