I've unchecked the "binary index" but without any success
I've also run the diag tool (see results below); I've
manually registered hhctrl.ocx, itss.dll, itircl.dll but also
htmlhelp compilation without any success. It also gives the error
"File not found: C:\Program Files\itcc.dll" but the itcc.dll file
exists under C:\windows\system32 and ofcourse not under C:\program
files
Diag tool results:
---------------------------------------
General Info
Report EXE: C:\gudh\install\MJsDiag.exe
Report Run Date: 22/05/2008 16:05:48
Report EXE Version: 2.7.2.0
Download URL:
http://helpware.net/downloads/
--------------------------------------------------------------------------------
Operating System: Windows NT 6.0.6000
SysLocale.DefaultLCID: 0x0813 (2067)
SysLocale.PriLangID: 0x0013 (19)
SysLocale.SubLangID: 0x0002 (2)
DecimalSeparator: ,
--------------------------------------------------------------------------------
HH Installed: YES
HH Version: 6.0.6000.16386
HH Friendly Version: > 1.4a
--------------------------------------------------------------------------------
H2 Installed: YES
H2 Version: 2.5.50727.198
--------------------------------------------------------------------------------
IE Installed: YES
IE Version: 6.0.6000.16386
IE Friendly Version: Internet Explorer 6 (Windows Server
2003)
NT Administrator
NT Admin Check: Current user has full administor privileges:
YES
HTML Help Run-time Components
File Register ** Failed **: C:\Windows\system32\hhctrl.ocx
(Version: 6.0.6000.16386)
File Register ** Failed **: C:\Windows\system32\itss.dll
(Version: 6.0.6000.16386)
File Register ** Failed **: C:\Windows\system32\itircl.dll
(Version: 6.0.6000.16386)
File Found: C:\Windows\system32\hhctrl.ocx
Version = 6.0.6000.16386
Registry Info: {adb880a6-d8ff-11cf-9377-00aa003b7a11}
ClassName = HHCtrl Object
InProcServer32 = C:\Windows\System32\hhctrl.ocx
ProgID = Internet.HHCtrl.1
DLL is Found and Registered OK = YES
File Found: C:\Windows\system32\itss.dll
Version = 6.0.6000.16386
Registry Info: {5D02926A-212E-11D0-9DF9-00A0C922E6EC}
ClassName = Microsoft InfoTech IStorage System
InProcServer32 = C:\Windows\System32\itss.dll
ProgID = MSITFS1.0
DLL is Found and Registered OK = YES
File Found: C:\Windows\system32\itircl.dll
Version = 6.0.6000.16386
Registry Info: {4662DAA5-D393-11D0-9A56-00C04FB68BF7}
ClassName =
InProcServer32 = C:\Windows\System32\itircl.dll
ProgID = ITIR.WordWheelBuild.4
DLL is Found and Registered OK = YES
For HH Version Info See:
http://helpware.net/htmlhelp/hh_info.htm
HTML Help 1.x Registry Settings
Description: If present this Key can disable HH Shortcuts and
HH WinHelp commands on the local PC
Reference: KB 810687, KB 323180
Key:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System\
Value: HelpQualifiedRootDir (string value) =
-> Report: Policy is not enabled. HH Shortcuts are not
restricted on local machine.
Description: This key can be used to enable Hhctrl.ocx
ActiveX Visual controls on servers
Reference: KB 892675
Key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\HHRestrictions
Value: UrlAllowList (string value) =
Value: MaxAllowedZone (string value) =
-> Report: Settings reported for information only.
Description: This key allows MS programs such as iexplore.exe
to open ITS file that do not have a .CHM file extension
Reference: KB 873343
Key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\HelpRestrictions\AllowedExtensions
-> Report: No special file extensions have been enabled
on this PC.
Description: This key can be used to allow access to remote
ITS files
Reference: Win 2003 SP1, KB 896054
Key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions
Value: UrlAllowList (string value) =
P:\r51\install;file://P:\r51\install;O:\iris\r51\install;file://O:\iris\r51\install
Value: MaxAllowedZone (string value) =
Value: NestedProtocolList (string value) =
-> Report: Settings reported for information only.
For HH Registry Info See:
http://helpware.net/htmlhelp/hh_info.htm#hh14
HTML Help 1.x Workshop Components
*** HH Workshop not found or not installed correctly. Try
reinstalling.
File not found: C:\Program Files\itcc.dll
File Found: C:\Windows\system32\hha.dll (Version:
4.74.8702.0)
KeyHelp OCX by Keyworks.net - KeyHelp.ocx
This is for information only. KeyHelp is a 3rd party DLL.
*** KeyHelp.ocx is not registered or not installed!
*** You can register your KeyHelp.ocx using the "Register a
DLL" button.
*** KeyHelp.ocx could be installed anywhere on your PC by
normally resides in the Windows System folder.
For More Info See:
http://keyworks.net/
RoboHelp DLL by eHelp/Macromedia - HHActiveX.dll
Registration Info: {399CB6C4-7312-11D2-B4D9-00105A0422DF}
Version = 1.0.0.1
ClassName = HHComponentActivator Class
InProcServer32 = c:\psc\oe101b\prohelp\HHACTI~2.DLL
ProgID = HHActiveX.HHComponentActivator.1
Dll Found and Registered = YES
For More Info See:
http://www.macromedia.com/
MS Help 2 Run-time Components
File Found: C:\Program Files\Common Files\microsoft
shared\Help\HxDs.dll
Version = 2.5.50727.198
Registry Info: {31411198-A502-11D2-BBCA-00C04F8EC294}
ClassName = HxSession Class
InProcServer32 = C:\Program Files\Common Files\Microsoft
Shared\Help\hxds.dll
ProgID = HxDS.HxSession.1
DLL is Found and Registered OK = YES
File Found: C:\Program Files\Common Files\microsoft
shared\Help\HxVz.dll
Version = 2.5.50727.42
Registry Info: {314111B8-A502-11D2-BBCA-00C04F8EC294}
ClassName = Microsoft Help 2.0 Contents Control
InProcServer32 = C:\Program Files\Common Files\Microsoft
Shared\Help\hxvz.dll
ProgID = HxVz.HxTocCtrl.1
DLL is Found and Registered OK = YES
More info on H2 can be found at:
http://helpware.net/mshelp2/h20.htm
MS Help 2 SDK Components
*** File Not Found: hxCsrv.exe
*** File Not Found: hxComp.exe
*** File Not Found: hxConv.exe
*** File Not Found: hxReg.exe
*** File Not Found: hxMerge.exe
1 Correct answer
10
Replies
AdChoices