• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How do I have an apostrophe appear in the banner for a CHM Preset?

Explorer ,
Jul 17, 2023 Jul 17, 2023

Copy link to clipboard

Copied

If I edit a Microsoft HTML Help preset with a string like "User's Guide" and generate the output, the resulting chm file's window shows "User's Guide".  I realize this is the hex code for an apostrophe but short of hacking the *.rhpj and/or *.preset file(s), is there a more straightforward way of using the wonderfully reimagined UI to do so?

Many thanks.

Views

129

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jul 25, 2023 Jul 25, 2023

I think I would go for Developers Guide. 🙂 I doubt the users will even look at that, the content is their interest.

 

Otherwise I can only suggest trying Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

 

________________________________________________________

My site www.grainge.org 

...

Votes

Translate

Translate
Community Expert ,
Jul 17, 2023 Jul 17, 2023

Copy link to clipboard

Copied

I doubt there is a way to stop it.

 

You can contact support to confirm though. See the following page for support contact options. The email address is recommended as it goes to a dedicated Robohelp support team.
https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp

 

You could also log a bug (it doesn't do this conversion in Classic, so I would class it as a bug), but that would be a "sometime in future maybe" option. You can request features and report issues here: https://tracker.adobe.com/

Post the item number in the discussion so people can easily vote if they want the same functionality.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 17, 2023 Jul 17, 2023

Copy link to clipboard

Copied

Thanks, Amebr.  I haven't had very good experiences with Adobe support but I will consider your suggestions.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 17, 2023 Jul 17, 2023

Copy link to clipboard

Copied

Do note the special email address on that contact page. They are different from the normal Adobe support contacts (who don't normally know anything about Robohelp, in my experience).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

Will do.  Thanks again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

@Barry30200353uf03 - what version of RH are you using? Something may already have been done to address this.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

Hi Jeff.  I'm using RH 2022.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

Patch #2?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

I'm not certain but likely not.  I don't know how to check for that.  The Version is 2022.2.22.  Does that identify the patch number?)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

FWIW, I just did a Check for Updates and got this ...

Barry30200353uf03_0-1689697362654.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 18, 2023 Jul 18, 2023

Copy link to clipboard

Copied

Yes, you're up to date - the patch # is the bit after 2022.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 21, 2023 Jul 21, 2023

Copy link to clipboard

Copied

If it were a bug then I think we would have seen lot's of reports of this issue. I just tried it in a simple project and got the apostrophe, not the hex value.

 

Try a new single topic project and let us know how you get on with that. Alternatively try one of the sample projects.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 24, 2023 Jul 24, 2023

Copy link to clipboard

Copied

Tried your advice but still no luck.  Here are screenshots ...

Barry30200353uf03_0-1690238556704.png

Yields ...

Barry30200353uf03_1-1690238587468.png

On the other hand, this,

Barry30200353uf03_2-1690238664299.png

yields ..

Barry30200353uf03_3-1690238698234.png

I'm using RH 2022 Update 2, fwiw.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 24, 2023 Jul 24, 2023

Copy link to clipboard

Copied

Maybe the configuration screen shots are too small to read.  Here's a bigger version of the parts of interest, respectively:

Barry30200353uf03_4-1690238867258.png

Barry30200353uf03_5-1690238905340.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 25, 2023 Jul 25, 2023

Copy link to clipboard

Copied

I think I would go for Developers Guide. 🙂 I doubt the users will even look at that, the content is their interest.

 

Otherwise I can only suggest trying Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

 

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 27, 2023 Jul 27, 2023

Copy link to clipboard

Copied

Frankly, that was what I had already done, but I thought I'd give it one more shot!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 27, 2023 Jul 27, 2023

Copy link to clipboard

Copied

LATEST

Great idea. Great minds think alike or fools seldom differ. Take your pick. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp