How do I have an apostrophe appear in the banner for a CHM Preset?

[Barry30200353uf03]

If I edit a Microsoft HTML Help preset with a string like "User's Guide" and generate the output, the resulting chm file's window shows "User's Guide".  I realize this is the hex code for an apostrophe but short of hacking the *.rhpj and/or *.preset file(s), is there a more straightforward way of using the wonderfully reimagined UI to do so?

Many thanks.

[Amebr]

I doubt there is a way to stop it.

You can contact support to confirm though. See the following page for support contact options. The email address is recommended as it goes to a dedicated Robohelp support team.
https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp

You could also log a bug (it doesn't do this conversion in Classic, so I would class it as a bug), but that would be a "sometime in future maybe" option. You can request features and report issues here: https://tracker.adobe.com/

Post the item number in the discussion so people can easily vote if they want the same functionality.

[Barry30200353uf03]

Thanks, Amebr.  I haven't had very good experiences with Adobe support but I will consider your suggestions.

[Amebr]

Do note the special email address on that contact page. They are different from the normal Adobe support contacts (who don't normally know anything about Robohelp, in my experience).

[Barry30200353uf03]

Will do.  Thanks again.

[Jeff_Coatsworth]

@Barry30200353uf03 - what version of RH are you using? Something may already have been done to address this.

[Barry30200353uf03]

Hi Jeff.  I'm using RH 2022.

[Jeff_Coatsworth]

Patch #2?

[Barry30200353uf03]

I'm not certain but likely not.  I don't know how to check for that.  The Version is 2022.2.22.  Does that identify the patch number?)

[Barry30200353uf03]

FWIW, I just did a Check for Updates and got this ...

[Jeff_Coatsworth]

Yes, you're up to date - the patch # is the bit after 2022.

[Peter Grainge]

If it were a bug then I think we would have seen lot's of reports of this issue. I just tried it in a simple project and got the apostrophe, not the hex value.

Try a new single topic project and let us know how you get on with that. Alternatively try one of the sample projects.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Barry30200353uf03]

Tried your advice but still no luck.  Here are screenshots ...

Yields ...

On the other hand, this,

yields ..

I'm using RH 2022 Update 2, fwiw.

[Barry30200353uf03]

Maybe the configuration screen shots are too small to read.  Here's a bigger version of the parts of interest, respectively:

[Peter Grainge · Accepted solution]

I think I would go for Developers Guide. 🙂 I doubt the users will even look at that, the content is their interest.

Otherwise I can only suggest trying Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Barry30200353uf03]

Frankly, that was what I had already done, but I thought I'd give it one more shot!

[Peter Grainge]

Great idea. Great minds think alike or fools seldom differ. Take your pick. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.