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How do I prevent favorites from being removed from user after RH2017 publishes new content?

Community Beginner ,
May 17, 2022 May 17, 2022

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Saved favorites are removed everytime I add new topics, generated and publish

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Community Beginner ,
Oct 14, 2022 Oct 14, 2022

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Yes. I am asking about some setting within RoboHelp which turns off Favorites. This is for a brand new project which is a duplicate of another. When the main page first loads, a cookie message appears at the bottom of the page. If I click Later, I see no Favorties.  If I click Accept, I do see Favorites. So, I guess that's how it's supposed to work. I was wondering if there's a way not to hide Favorties during the session if the user clicks Later.   I  guess not.

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Community Expert ,
Oct 14, 2022 Oct 14, 2022

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I really do think you are best advised to take this one up with Support.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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