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Contact Adobe Support for Adobe Captivate, Adobe RoboHelp, Adobe FrameMaker, Adobe Tech Comm. Suite & Adobe E-Learning Suite by dialing :
Via Phone: USA 1-800-833-6687 Option 2 > Option 5 > Option 3
Via Email: TCS.SUPPORT@adobe.com
You can dial this number for any customer service and technical question.
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Thanks a lot. Very frustrating trying to get help from Adobe.
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That's a really old post - try https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.