How to perform Automatic conversion of .chm file with TOC after word document is imported

[Asma243735518ch2]

I am unable to Import a word document consisting of 290 pages into Robohelp 2020 version to generate a .chm file? I am getting the below error. Awaiting for your response.

[Peter Grainge]

Was the document open at the time? 

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Asma243735518ch2]

No the document wasn't open, while importing into RoboHelp 2020 version

[Jeff_Coatsworth]

Are you all patched up? Check Help > Updates to check - you should be on Patch 7 by now [May 2022]