How to remove the dotted line for inserting a paragraph

[Sharon23491255da1u]

Can someone tell me how to remove the dotted line for inserting a paragraph in the body of page?   If it can't be removed, then how can I hide it?

thanks

Sharon R.

[Jeff_Coatsworth]

What version of Robohelp are you using?

[Sharon23491255da1u]

Robohelp 2019.0.14

[Peter Grainge]

The only dotted line I have seen like that in the new UI versions is in the authoring panel. You cannot stop it appearing there. It is not something the end user will see.

There are some scenarios where pressing enter above it did not create a new paragraph, then you had to click the icon on the right of the line to create a fresh line.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Sharon23491255da1u]

When I generate my project an promote it, the dotted line still appears.   

The only way that I have been able to get rid of it is created a new page.

Thanks anyways.

Sharon

[Sharon23491255da1u]

Content removed by moderator. Duplicated post.

[Peter Grainge]

1. Is the line permanently visible or just when you hover in that area?
2. If you hover over the right hand triangle, is there any bubble text?
3. Is the line in all topics?
4. 2019.0.14 applies to both Classic and the New UI? Please confirm this is in the new UI.
5. Please select the solid line and go to source view, then select the code for that line and everything below it. Paste that code in your reply.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Sharon23491255da1u]

I've resolved my issue by removing the following code.

<p><span><span contenteditable="false" style="height: 0px; padding: 0px; margin: 0px; display: block; z-index: 9999; color: rgb(255, 255, 255); font-size: 0px; line-height: 0px; position: absolute; border-top: 1px dashed rgb(0, 116, 217); user-select: none; left: 0px; right: 0px; top: 184px;"><span style="width:0px;height:0px;padding:0px;margin:0px;display:block;z-index:9999;color:#fff;position:absolute;font-size: 0px;line-height:0px;border-color:transparent;display:block;border-style:solid;right:0px;border-right-color:#0074D9;border-width:8px 8px 8px 0;top:-8px"> </span> <span style="width:0px;height:0px;padding:0px;margin:0px;display:block;z-index:9999;color:#fff;position:absolute;font-size: 0px;line-height:0px;border-color:transparent;display:block;border-style:solid;left:0px;border-left-color:#0074D9;border-width:8px 0 8px 8px;top:-8px"> </span> <span contenteditable="false" style="width:0px;height:0px;padding:0px;margin:0px;display:block;z-index:9999;color:#fff;position:absolute;font-size: 0px;line-height:0px;height:17px;width:17px;right:17px;background:url(file:///C:/Program%20Files/Adobe/Adobe%20RoboHelp%202019/resources/app.asar/staging/offline_app/ckeditor/plugins/magicline/images/icon.png?t=J78D) center no-repeat #0074D9;cursor:pointer;top:-8px; border-radius: 2px;"
title="Insert paragraph here">↵</span> </span>
</span>
</p>

[Peter Grainge]

I've no idea how that code got in there as it is for the line that should only appear when you hover, it should not add anything to the code. One of life's mysteries but now resolved. Was it just the one topic?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Sharon23491255da1u]

I had a total of 4 of pages,each page was a separate page of it's own.   What I had done was, I copied a page to create a  new page and just modified the page.   

Anyhow, I'm glad I didn't have to create 4 new pages.

I'm always modifying the Source Code, so I feel comfortable enough to troubleshoot for issues like this.  

I thought maybe there would have been something that I need to do to either hide that dotted line or click on an option to remove the line.   

Anyhow, issue resolved.  🙂

[Peter Grainge]

... and you get to be the first person to have managed to get that code into the source. 🙂

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Sharon23491255da1u]

I remembered that I'm imported those pages from another Project into this Project, that's probably where that code came from.    

I always use a completed page as a template for new pages, so I don't think the problem was from copying and pasting into a new page.   

I believe the problem came from importing from one project into another.  

[Amebr]

There was a bug in an early version of RH2019 New UI where I managed to drag and drop the entire RH interface into my topic. But Adobe did fix that one rapidly. 😄  So if you created/modified those imported topics in one of the early versions, that might be how the code got in.

[KarenMinOR]

Found this thread while experiencing the same issue on 2022.3.93. Posting my findings in the hope it'll help someone else.

The issue for me was caused by some rogue HTML at the beginning of a snippet that appeared in the topic. This wasn't HTML that I pasted from elsewhere. I created every topic (and every snippet) from scratch for the entire document using a 2022 version of RH. It was RoboHelp going rogue!